Retail Store Lead

Retail Store Lead

Location: Cheaper By The Minute – Spokane Valley & North Division
Job Type: Full-Time (38–40 hours per week)
Pay: $18.50–$19.00 per hour
Schedule: 9:45 AM–6:15 PM, weekend availability required

About the Role

Cheaper By The Minute is seeking a dependable and motivated Retail Store Lead to oversee daily store operations and support our team across both locations. This position is primarily focused on retail leadership, customer service, merchandising, and inventory management, with occasional U-Haul responsibilities at our North Division location.

The ideal candidate is someone who enjoys leading a team, providing excellent customer service, and maintaining a clean, organized, and efficient store environment.

What We Offer

• Stable full-time scheduling (38–40 hours per week)

• Paid U-Haul certification and training

• Merit-based advancement opportunities

• Performance-based pay increases

• Leadership development opportunities

• A fast-paced, team-oriented work environment

At Cheaper By The Minute, we believe that Speed and Efficiency Through Simplicity drives everything we do. We are looking for leaders who take ownership, support their team, and continuously strive to improve both personally and professionally.

Requirements

• High school diploma or GED

• Valid driver's license with reliable transportation

• Ability to work at both store locations as business needs require

• Weekend availability required

• Ability to lift up to 50 pounds regularly

• Ability to stand, walk, bend, and work on your feet for extended periods

• Comfortable working both indoors and outdoors as needed

• Strong leadership, communication, and problem-solving skills

• Previous retail leadership or customer service experience preferred

• Willingness to complete paid U-Haul certification training

Retail Store Leadership (Primary Responsibilities)

• Open and close the store independently

• Lead and support team members throughout daily operations

• Deliver exceptional customer service and resolve customer concerns

• Maintain store cleanliness, organization, and merchandising standards

• Assist with pricing, stocking, and inventory management

• Delegate tasks and ensure daily priorities are completed efficiently

• Operate the register and maintain accurate cash handling procedures

• Ensure products are displayed according to company standards

• Support operations at both store locations as needed

U-Haul Responsibilities (North Division Location Only)

• Assist customers with U-Haul reservations, rentals, and returns

• Complete vehicle inspections before and after rentals

• Perform routine lot checks and maintain a clean rental area

• Stage and prepare trucks and trailers for customers

• Complete paid U-Haul certification training and follow company procedures