Retail Assistant Manager

We are seeking a dependable and motivated Retail Assistant Manager who enjoys working as part of a team, is interested in continued career growth in retail, and is excited to take on greater leadership responsibilities within the company.

The ideal candidate is a positive, hands-on leader who leads by example, stays organized in a fast-paced environment, and takes initiative to solve problems. We’re looking for someone team-oriented with a strong work ethic, solid leadership skills, and a desire to grow within the company. A successful Assistant Manager is confident supporting staff, maintaining store standards, and stepping into leadership responsibilities when needed.

• High school diploma or equivalent (GED) required

• Minimum 2 years of previous retail management experience required

• Strong leadership and team development skills

• Excellent communication and customer service abilities

• Ability to multitask and perform effectively in a fast-paced environment

• Reliable, professional, and solution-oriented

• Experience with cash handling, scheduling, and general retail operations

• Ability to stand and walk for extended periods during shifts

• Ability to lift and move items up to 40–50 lbs as needed

• Ability to bend, reach, and perform repetitive movements

• Comfortable working in a physically active, customer-facing environment

Store Operations

• Support the Store Manager in overseeing daily operations

• Ensure the sales floor is clean, organized, and visually appealing

• Monitor inventory levels and assist with stock replenishment

• Help execute merchandising and promotional displays

• Open and close the store as needed, including cash handling and deposits

Customer Experience

• Provide outstanding customer service and resolve customer concerns professionally

• Lead the team in creating a welcoming and helpful shopping environment

• Address escalated customer issues and ensure timely resolution

Sales & Performance

• Support the team in achieving sales goals and performance targets

• Coach associates on product knowledge and selling techniques

• Monitor store performance and help identify opportunities for improvement

Team Leadership

• Assist with training, coaching, and motivating retail associates

• Help ensure proper shift coverage

• Provide feedback to the Store Manager on team performance

• Lead the team in the Store Manager’s absence

Compliance & Safety

• Ensure company policies and procedures are followed

• Maintain a safe environment for employees and customers

• Support loss prevention efforts